Problem

Cannot log in after neoCatalog is created when Configuration Wizard is completed. When entering login data and clicking on login, the page freezes. 


Solution

Recover this neoCatalog:

  1. Remove neoCatalog from the app interface.
  2. Close neoCatalog.
  3. Go to the documents folder and rename 'catalogname.xxxx' for 'catalogname'.
  4. Open neoCatalog and create again neoCatalog with 'catalogname' name.

Related articles:

Open console logs in neoCatalog