Problem

When starting neoCatalog app then the screen is shown black.


Reason

The host name of your computer changed that was used when creating this neoCatalog. The host name can change when:

  • The system was updated (e.g. macbook-de-inedit.local to macbook-de-inedit-2.local).
  • The host name was registered in your network, but now is not valid anymore.


Solution

If your computer had an update:

  1. Go to neoCatalog preferences (right-click on icon with name on left sidebar).
  2. Disable the option to use host name and use your computer IP.
  3. Do not change the port.
  4. Click on the Save button and wait until neoCatalog restarts.
  5. Once restarted you can go back to the preferences and enable to see the host name again.


If your host name was registered on network:

  1. Get in contact with the network admin and update or remove the registration of your host name. 
  2. Once restarted you can go back to the preferences and enable to see the host name again.

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