neoCatalog - Solutions

How to get Designers (category User) to own designs
Up until version 3.11.x Design and colorway ownership is a term that may lead to confusion initially. Often ownership is wrongly assumed as the acce...
Fri, 1 Apr, 2022 at 1:10 PM
Cannot share Sample Page
from version 3.5 Problem Can happen two different things: The email of shared Sample Page is not received. It appears some message that the page canno...
Fri, 26 Nov, 2021 at 10:12 AM
neoCatalog: Emails do not arrive
Problem It is possible to send e-mails successfully from my neoCatalog but in fact the e-mails do not arrive. There are times that the error is returne...
Fri, 15 Oct, 2021 at 4:55 PM
Why I cannot create a new customer or designer from advanced search
Problem I cannot create a new customer or designer from advanced search. Solution You cannot create a new customer or designer from advanced search. ...
Wed, 8 Sep, 2021 at 5:35 PM
How can I import files with folder
Problem As a user I want to import files using a folder. Solution Currently it is not possible to import files to neoCatalog using a folder. Instead ne...
Mon, 30 Aug, 2021 at 2:24 PM
How can I add Designs/Colorways into Gallery from Gallery
Problem As an user of neoCatalog I want to add Designs and/or Colorways into a Gallery from a Gallery. Solution Currently you cannot add Designs/Colorwa...
Wed, 4 Aug, 2021 at 3:00 PM
How can I drag&drop Designs into Galleries
Problem As an user of neoCatalog I want drag&drop Designs and/or Colorways into a Gallery. Solution Currently you cannot drag&drop Designs/Color...
Wed, 4 Aug, 2021 at 3:00 PM
How can I work with groups of users
neoCatalog offers a very sophisticated management of groups of users. To access the groups management, go to 'Management' in administration...
Wed, 4 Aug, 2021 at 2:59 PM
How can I get notifications after file importation
Notifications is a system service in neoCatalog to notify users about several in-app and email user notifications for different kind of issues an...
Tue, 3 Aug, 2021 at 11:47 AM
Catalog not reachable from nC Panel
Problem When I start and log in neoCatalog and then I start the nC neoCatalog Panel, I get a "No neoCatalog found." message so I do not see a...
Mon, 26 Jul, 2021 at 1:56 PM