Troubleshooting for Desktop App

neoCatalog Standalone does not auto-update to release or beta
Problem If neoCatalog Standalone does not auto-update to release or beta, you may have a version that is not signed correctly. Unsigned apps have trouble t...
Tue, 19 Jul, 2022 at 11:21 AM
Cannot login after creating neoCatalog (Standalone)
Problem Cannot login after neoCatalog is created when Configuration Wizard is completed. When entering login data and click on login, the page freezes.  ...
Mon, 10 Oct, 2022 at 11:23 AM
Migrate/Copy neoCatalog App in a new computer
MacOS 1. Copy the original folder: Copy the folder where neoCatalog files and database are stored (you can compress it first to make it easier to send it...
Wed, 13 Jul, 2022 at 5:53 PM
neoCatalog Standalone - URL or IP connection?
Problem neoCatalog does not start when the network changes. Solution If your URL (machinename.local) is not reachable to other computers, then chan...
Mon, 31 Oct, 2022 at 12:41 PM
Open console logs in neoCatalog
neoCatalog Standalone When working in neoCatalog Standalone, we have the possibility to open the logs while the application is running. Press alt + sh...
Tue, 19 Jul, 2022 at 12:05 PM
neoCatalog Standalone shows black screen
Problem When starting neoCatalog app then the screen is shown black. Reason The host name of your computer changed that was used when creating this ne...
Tue, 19 Jul, 2022 at 1:00 PM
Why i cannot print to network printers from neoCatalog Standalone app?
v3.5 and higher neoCatalog has an additional option to print to network printers, but in standalone app this is not available. The reason that standalon...
Wed, 15 Dec, 2021 at 2:05 PM