Affects Version/s: All versions.


Problem


When jobs are sent to print, process stops halfway and doesn't finish.


Solution


This problem can be due to different causes. One of the most frequent is unfinished process files on the temp folder.


1. Open the Job Queue Settings window by clicking the wheel icon on the Job Queue (bottom of the screen).


2. On this window we can set up the Preferences of the Job Queue. By clicking on Explore we can access the folder where RIP temporary files are stored.


3. We select all the files on this folder and we delete them. By doing  this and restarting the program, this issue should be solved.


For more information, please consult neoStampa manual on our website.
In case of doubt or for further information, please contact Inedit Techical Support.