18. neoStampa - Troubleshooting

Solution articles for common neoStampa problems.

Reducing Fluorescent ink usage
Problem Printing with an ICC profile that includes Fluorescent Pink and Fluorescent Yellow results in higher-than-expected usage of these ink channels. ...
Wed, 29 Jul, 2026 at 4:05 PM
neoRipEngine Error: Media width exceeds limit
Issue When opening or printing a document, the error pops-up: neoRipEngine Error nRet=0, iError=0, Size=1, ySize=-2045, outSize=-28630 Cause This...
Mon, 27 Jul, 2026 at 5:43 PM
Print Server RIP Error: Malformed Job with large TIFF files
Issue When sending very large TIFF files to Print Server RIP, the following error may appear: Error: Malformed job Cause This usually happens ...
Mon, 27 Jul, 2026 at 5:20 PM
Connection with Server Failed (Error Code 0)
Issue When opening neoStampa, the following warning message appears: Connection with server 10.167.3.64 failed (error code 0). Communication will be di...
Mon, 6 Jul, 2026 at 5:46 PM
Failed to connect to Print Server (127.0.0.1 Port Error)
Issue When starting neoStampa or opening the Print Server queue, the following warning message appears: 127.0.0.1:49096 - 1 - Failed to connect to 127.0.0...
Mon, 6 Jul, 2026 at 5:30 PM
Why can't neoStampa open my PNG file?
Symptoms When attempting to open a PNG image, neoStampa displays the following error message: Error: file format '\Downloads\IMG.PNG' is not va...
Mon, 8 Jun, 2026 at 3:59 PM
Custom setting triggers “Missing File ‘None’.” error
Problem The error message “Missing File ‘None’” keeps appearing when Hueman Revision is set to Custom and Custom is set to None. This happens not only duri...
Mon, 18 May, 2026 at 1:27 PM
Error Exception n°-7 (2) in the module [?] when starting neoStampa
The error message may appear when starting the application. The most common causes are: Corrupted temporary files generated by the application. The...
Fri, 8 May, 2026 at 5:49 PM
neoStampa apps blocked by Windows Ransomware Protection
Problem After installing neoStampa, some users may experience unusual behavior blocking neoStampa processes. Possible Symptoms When installing neoSt...
Fri, 6 Mar, 2026 at 1:34 PM
Resolving the “mdnsNSP.dll Blocked by Local Security Authority” Warning
Problem The message indicates that Windows has blocked the Bonjour namespace provider (mdnsNSP.dll) from loading because it’s considered outdated or incomp...
Tue, 2 Dec, 2025 at 12:17 PM