18. neoStampa - Troubleshooting
Solution articles for common neoStampa problems.
This is a known behavior in Windows related to User Account Control (UAC). When UAC is enabled, the system creates two separate logon sessions: one with sta...
Thu, 30 Oct, 2025 at 12:15 PM
Problem When trying to load certain file types into neoStampa, you may encounter one of the following issues: Error message when opening a PDF/AI: E...
Fri, 19 Sep, 2025 at 12:36 PM
Problem neoStampa Application crashes on startup. Root Cause A version of msvcp120.dll or msvcp140.dll is sometimes found in the nS installation folde...
Wed, 25 Feb, 2026 at 3:30 PM
Problem When attempting to delete the printer driver, the following error message appears: "Error: The printer 'ABC' is being used for an op...
Mon, 4 Aug, 2025 at 1:47 PM
Issue When attempting to add a driver to the printer configuration or initiate a new calibration, the error message "Encountered an improper argument&...
Wed, 1 Jul, 2026 at 4:18 PM
Problem When accessing certain options in the application, you encounter the following warning. Cause This issue may occur if you are using a bet...
Fri, 30 May, 2025 at 4:30 PM
Problem When running neoStampa, then a alerts is shown "The Application Was Unable to Start Correctly (0xc000007b)" Solution Check tha...
Mon, 18 May, 2026 at 1:31 PM
Problem An alert with a "Missing file .psd" message could appear if starting CW for the first time you try to print an Step 2 chart without choos...
Thu, 19 Sep, 2024 at 4:32 PM
Problem When attempting to open CP5 in neoStampa, you may encounter an issue where the software cannot load the source files, and an error message stating ...
Thu, 9 Jan, 2025 at 11:09 AM
Problem After installing neoStampa and starting the software, one system error appears: "The program can't start because concrt140.dll is missing ...
Mon, 8 Jan, 2024 at 1:20 PM