18. neoStampa - Troubleshooting

Solution articles for common neoStampa problems.

How to start neoStampa without an Internet connection
Problem With 2 neoStampa on 2 different servers, the operators do not have access to the server. In case these PC make restart there are some notices from ...
Thu, 18 May, 2023 at 8:49 AM
Allow neoStampa components through the firewall in PC
Problem When I search for Control Center on a remote computer, then the connection is refused. Solution 1. First you need to know the IP address of th...
Thu, 18 May, 2023 at 9:17 AM
Unicode fonts for Asian languages in neoStampa
version: neoStampa 9 and 10 Problem In neoStampa when using files that contain Asian characters and using some fonts in Printing Informations and Stati...
Mon, 18 Nov, 2024 at 5:19 PM
Files canceled while processing
Problem When jobs are sent to print, the process stops halfway and doesn't finish. Solution This problem can be due to different causes. One of...
Fri, 28 Apr, 2023 at 3:59 PM
How to recover measurement from Calibration Wizard crash
Problem While measuring the Calibration Wizard crashes. How can I recover my last measurements? Solution After the error, if Calibration Wizard crashe...
Thu, 18 May, 2023 at 8:33 AM
Pages are not split into multiple jobs
Problem I have loaded a job file that is out of the page size range, so I have my job split into multiple jobs. What can I do? Solution In some cas...
Fri, 28 Apr, 2023 at 3:55 PM