version: neoStampa 9 and 10

Problem

In neoStampa when using files that contain Asian characters and using some fonts in Printing Informations and Statistics, then the file is displayed in square boxes.



Reason

This issue typically involves text in Middle East or Asian languages (Arabic, Chinese, Hindi, etc.). On Windows 10 desktops, this issue typically involves text in languages other than the languages for which that system is configured.

The Microsoft font Tahoma has support for both Traditional Chinese and Simplified Chinese characters. One of the most comprehensive Unicode fonts for Windows is Microsoft’s Arial Unicode MS. However, the size of the font is 14 megabytes, which can restrict downloading for users with slower connections. 



Solution

Solution 1: 

Change font in neoStampa's Printing Informations and Statistic dialogs. Typically, most people would use either the fonts MS Mincho, Meiryo, or Arial Unicode MS when writing Chinese characters. Arial Unicode MS and Meiryo are your typical Sans-Serif fonts and are typically used for typing out Chinese characters very clearly and boldly.


Solution 2: 

  1. Install the free font Arial Unicode MS (download internally or download online) on the same computer (C:\Windows\Font).
  2. Restart neoStampa.
  3. Change font in neoStampa's Printing Informations and Statistic dialogs.