Problem
When I start Control Center from neoStampa Delta, I see a "Could not get data" message in the Statistics and Printing History options.
Solution
1. Close neoStampa.
2. Check which Java version you have:
- Go to Add or Remove programs
- Search for Java
If your version is older or newer than 8 then download Java from https://www.java.com/es/download/ie_manual.jsp
3. Go to the Task Manager.
4. Go to the Details tab and check that the following are running:
- ns-queue-manager-server.exe
- nssm.exe
If any of them are not running then start them using right click.
5. Go to the Services tab and check that the following are running
- nS ControlCenter 10
- nS neoControl 10
If any of them are not running then start them using right click.
6. Restart the computer.
7. Start neoStampa and open Control Center.
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