Problem

When I start Control Center from neoStampa Delta then I see a "Could not get data" message in the Statistics and Printing History options.


Solution

1. Close neoStampa.
2. Check which Java version you have:
- Go to Add or remove programs
- Search for Java
If your version is older or newer than 8 then download Java from https://www.java.com/es/download/ie_manual.jsp


3. Go to the Task Manager.
4. Go to the Details tab and check that the following are running:

- ns-queue-manager-server.exe

- nssm.exe

If any of them are not running then start them using right click.


5. Go to the Services tab and check that the following are running

- nS ControlCenter 10

- nS neoControl 10

If any of them are not running then start them using right click.


6. Restart the computer.

7. Start neoStampa and open Control Center.


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Control Center get a blank page