Step-by-Step
Proceed as follows if you have a neoStampa Delta version.
1. Stop neoControl service.
2. Rename neoControl directory in neoStampa Public Documents folder, C:\Users\Public\Documents\neoStampa 10.
3. Start neoControl service so that a new neoControl directory is created.
4. Open neoControl folder and, next, neoControlDataBase (C:\Users\Public\Documents\neoStampa 10\neoControl\neoControlDataBase). Copy the “log” folder from the new database and paste it into the old one, replacing the current “log” folder.
5. Stop neoControl service.
6. Delete neoControl folder.
7. Rename the old neoControl folder to neoControl, the one you renamed earlier.
8. Start neoControl service.
If neoStampa version is older than Delta, the steps to follow are basically the same, but instead of stopping and starting neoControl service, close and open neoStampa.
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