affected v.10.0.1-rc.1


Problem

When I start Control Center from neoStampa Delta then I see a "Could not get data" message in the Statistics and Printing History options.



Solution


Close neoStampa.

Check which Java version you have:
- Go to Add or remove programs
- Search for Java
- If your version is older or newer than 8 then download Java from https://www.java.com/es/download/ie_manual.jsp


Go to the Task Manager.

Go to the Details tab and check that the following are running:

- ns-queue-manager-server.exe

- nssm.exe

If any of them are not running then start them using right click.Go to the Services tab and check that the following are running

- nS ControlCenter 10

- nS neoControl 10

If any of them are not running then start them using right click.


Restart the machine.


Start neoStampa and open Control Center.