Activation Errors - 5000, 999, or - 9999 are user permission errors and occur even with administrator permissions. It is required to change the permissions in the user's shared folder. The reason is no permission to create the folder Inèdit Software (with è) and belonged activation file InSwActivation.xdat. In this article, we are now going to show how to solve the activation problem for the system platform Macintosh and Windows.
TABLE OF CONTENTS
Macintosh
1. Open a finder window and go to the /Users/Shared/Inèdit Software folder.
2. Select the folder and from the file menu, select 'Get Info'.
3. Check that the permissions are assigned correctly to all users with 'Read & Write'. If not, click on the permission where you can change it and apply changes to folder contents.
4. Repeat the activation process again from the application Activation Manager. The activation code will be written and activation proceeds successfully.
Windows
1. Download the attached Inèdit Software Empty.zip file and place it manually in C:\Users\Public\Documents
2. Uncompress the ZIP file. This folder includes an empty InSwActivation.xdat activation file.
3. In the case of neoTextil run Photoshop.exe as an Administrator.
4. Repeat the activation process again from the application Activation Manager. The activation code will be written and activation proceeds successfully.