Troubleshooting

Troubleshooting Registration Verification Code on Form Submission in neoTextil
valid for neoTextil 9 If you encounter issues with the trial license registration, follow these steps: Step 1: New registration for dongle or UUID ...
Tue, 11 Jun, 2024 at 11:35 AM
neoTextil Panel shows demo (TRY) label when activation exists
Problem 1 Even the activation exists, the panel shows the "TRY" label which indicates that neoTextil is not activated. When clicking on it, the a...
Thu, 20 Apr, 2023 at 12:07 PM
Licenses loading in neoTextil takes too long when unplugging dongle
Problem The "Licenses..." button in the nT Activation Manager takes too long to load its content when plugging and unplugging the dongle. How...
Tue, 2 May, 2023 at 11:41 AM
Dongle and Activation error after updating or restarting neoCatalog
If you're experiencing license activation errors with permission problems after updating neoCatalog, it can be frustrating and time-consuming to resolve...
Thu, 3 Oct, 2024 at 4:08 PM
Most common activation error codes & messages
For more information, please contact sales@inedit.com. In case of doubt or for further information, please contact Inèdit Technical Support. Here is t...
Wed, 28 Jun, 2023 at 1:52 PM
Activation with not valid dongle despite license being up to date (error -14)
Problem When an activation file or code is applied in the Activation Manager, it returns the notification that the activation is not valid or Generic error...
Tue, 11 Jun, 2024 at 3:42 PM
Activation Folder Permission (error - 5000, 999 or - 9999)
Activation Errors - 5000, 999, or - 9999 are user permission errors and occur even with administrator permissions. It is required to change the permissions ...
Mon, 15 May, 2023 at 11:03 PM