It is possible to send e-mails successfully from my neoCatalog but in fact, the e-mails do not arrive.

There are times that the error is returned by the e-mail server after a few seconds (10-20 approx.) so neoCatalog has already shown the message that everything has gone well before the error actually arrives.


To solve this problem it is necessary to activate the SMTPS. Go to Administration > Preferences > E-mail Server Settings and tick the "User SMTPS" option.

NOTE: It is required to restart neoCatalog after every email setting modification.

Related articles:

E-mail Server Settings