During the setup progress, a neoCatalog service restart is required several times to make the setup and configuration effective. There are two options to restart the neoCatalog service:

  • Automated from a web browser via JavaMonitor that can be done remotely (A)
  • Manual from the terminal on the server (B)

When neoCatalog Service stops the following message "Service Unavailable" will appear in your web browser:

(A) Restart neoCatalog Service from JavaMonitor

In order to (re)start neoCatalog, please follow the steps:

1. Go to the web browser and enter http://localhost:56789. This path will open the WOMonitor in JavaMonitor, where you can see the installed instances. Click on 'View Details' on the instance that you want to (re)start.

2. Next you will see the detailed instance of neoCatalog.

3. To quit the instance, in case of restarting neoCatalog, press 'Configure' and push 'Force Quit This Instance' (down the page).

4. Now the application is stopped. To go back to the application details and see the running status, you will need to push Details View (up the page):

5. If quitting instance was successful, the status will be as OFF. To start the instance, push the green button in the column Start-Stop, which will restart the instance. The page automatically updates every 60 seconds. To speed up the Status push Refresh Now. If quitting the instance failed here, please restart neoCatalog via terminal, option B.

6. When the instance is restarted the status will be ON and green. Go to http://localhost/. neoCatalog is ready to use.

(B) Manual restart from Terminal

If the instance doesn't restart from JavaMonitor, please follow the steps.

1. Open the terminal command on the neoCatalog server, type  cd /Library/LaunchDaemons/ and confirm by pressing enter.

2. After you enter LaunchDaemons, start typing the commands to quit and restart the neoCatalog Service. These commands must run with sudo and confirm by pressing enter. You are required to enter the system user password:
sudo launchctl unload org.projectwonder.womonitor.plist 
sudo launchctl unload org.projectwonder.wotaskd.plist 
sudo launchctl load org.projectwonder.womonitor.plist 
sudo launchctl load org.projectwonder.wotaskd.plist 
sudo apachectl restart

3. You can go to http://localhost/ and refresh the browser. After a few seconds, the application will start and neoCatalog is ready to use.

Related articles:

Configuration Wizard for neoCatalog setup