Problem

The "Remember me" feature in the login process is failing, resulting in a "JWT expired at time" error message. The expired data cannot be automatically removed from the user's browser, necessitating manual intervention to clear local storage browser data.


Solution

Follow these steps to clear the expired data and resolve the issue:

1. Right-click on the login page and select "Inspect" from the context menu.


2. In the developer tools panel that appears, navigate to the "Application" tab.

3. Under the "Application" tab, look for "Local Storage" in the left sidebar and expand it.

4. Locate the URL associated with the login or catalog page where the issue is occurring.

5. Right-click on the URL and select "Clear" to remove the expired data.


By following these steps, you will effectively remove the expired "Remember me" data from local storage, allowing the user to log in without encountering the "JWT expired at time" error.


Related articles:

Start a new login session in neoCatalog