Possible Causes

  1. Missing or Corrupted Profile: The required profile for a specific application or system function may be missing or corrupted.
  2. Outdated Profiles: Profiles may be outdated and incompatible with the current system or application version.
  3. Profile Compatibility Issues: The installed profile may not be compatible with the version of the application or system in use.
  4. Corrupted Files: Files associated with the profile may be corrupted, and can trigger Error -36.
  5. Incorrect File/Folder Permissions: Insufficient permissions to access or modify profile-related files can result in Error -36.
  6. Insufficient Disk Space: Lack of available disk space.
  7. File Copying via GUI: Errors may occur during file copying through graphical interfaces.
  8. Outdated Software: The operating system or relevant applications may be outdated.


  1. Verify and Reinstall Profile: Check if the required profile is installed and reinstall it to ensure proper configuration.
  2. Update Profiles: Ensure all profiles are up-to-date to prevent compatibility issues.
  3. Confirm Compatibility: Verify that the installed profile is compatible with the current system or application version.
  4. Scan for Corrupted Files: Scan and repair any corrupted files associated with the profile.
  5. Adjust File/Folder Permissions: Verify user account permissions for profile-related files and directories.
  6. Free-Up Disk Space: Ensure sufficient disk space for proper I/O operations.
  7. Use Terminal for File Operations: Use Terminal commands instead of graphical interfaces for file operations.
  8. Update Software: Update the operating system and relevant applications to the latest versions.
  9. Check System Logs: Review system logs for detailed error information to identify the root cause.

By systematically applying these solutions, you can troubleshoot and resolve Error -36 related to profile issues effectively. If the problem continues, please ask for help from technical support.

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