This article explains how to retrieve printing history when setting up a new computer or maintaining access from an existing one. Depending on your setup, you can either connect directly to the existing database or perform a manual migration to transfer the data.


1. Connect to the existing database

If the old computer will remain running, you can connect the new computer to its database:
  1. Go to Preferences > Data Source
  2. Add the database using the old computer’s IP address and port.
  3. For detailed steps, refer to the article: How to connect neoControl data source in Control Center
  4. Ensure the required port is accessible through the firewall: How To Open Firewall Ports for Control Center and others


2. Database migration (manual process)

If you prefer to move the data to the new computer, follow these steps:


On the old computer:
  1. Stop the neoControl Service from Services
  2. Navigate to: C:\Users\Public\Documents\neoStampa 10\neoControl
  3. Locate the neoControl folder and compress (ZIP) it


On the new computer:
  1. Stop the neoControl Service
  2. Go to the same path: C:\Users\Public\Documents\neoStampa 10\neoControl
  3. Rename the existing neoControl folder (as a backup)
  4. Copy the ZIP file from the old computer
  5. Extract it into: C:\Users\Public\Documents\neoStampa 10\
  6. Start the neoControl Service


Note: If you plan to keep using the old computer as a workstation, remember to restart the neoControl Service after completing the process.