Problem

It is possible to send e-mails successfully from my neoCatalog but in fact the e-mails do not arrive.


There are times that the error is returned by the e-mail server after a few seconds (10-20 aprox.) so neoCatalog has already shown the message that everything has gone well before the error actually arrives.




Solution


To solve this problem it is necessary to activate the SMTPS. Go to Administration > Preferences > E-mail Server Settings and tick the "User SMTPS" option.