Troubleshooting
In case the installer is not showing the desired destination Photoshop directory, it is recommended to check installer logs to provide Developers with broad...
Thu, 1 Jun, 2023 at 10:11 AM
This error is caused by wrong permissions in the color library folder of neoTextil: macOS: /Users/<USER>/Documents/neoTextil/ColorLibraries Window...
Fri, 29 Sep, 2023 at 1:51 PM
Possible Causes Missing or Corrupted Profile: The required profile for a specific application or system function may be missing or corrupted. Outdated Pr...
Mon, 13 Nov, 2023 at 9:58 AM
Problem Users encounter error -108 when attempting to open PANTONE® Color Libraries. This issue is particularly prevalent when the system language is not ...
Fri, 10 Nov, 2023 at 1:02 PM
Affects version: 8.0.X How to reproduce the problem - Define a screen organization in which your main screen is the one of your macBookPro (smaller) an...
Thu, 1 Jun, 2023 at 9:37 AM
Photoshop has one preference to disable load of extensions: If the last check is not checked, then the extensions menu is disabled. This will bl...
Fri, 29 Sep, 2023 at 1:48 PM
Affects Version/s: 8.0, 8.1 Problem The font size of plug-ins is cropped and fields are hidden when changing the screen resolution in Windows. Solut...
Thu, 1 Jun, 2023 at 11:38 AM
Affects Version/s: 8.3 Problem Having a system in another language (Spanish, German, etc.) fails to generate documents in Photoshop. Solution ...
Thu, 1 Jun, 2023 at 10:00 AM
Problem nT Colorations crashes after the regular performance (one design, coloring, export, close, and repeat). Solution The reason could be the usage...
Thu, 1 Jun, 2023 at 9:52 AM
Issue When opening files in Photoshop with nT Rapport Monitor, the application displays the following notification instead of triggering rapport detection...
Tue, 19 Nov, 2024 at 10:01 AM